Privacy Policy
This policy explains how ONLYRiDES handles personal data across the automotive creator platform, including profiles, RiDES, events, and subscriptions.
Privacy Standard
ONLYRiDES is designed to collect only the information needed to run a premium automotive creator platform, protect the community, and support memberships and events.
1. Scope
This Privacy Policy applies to the ONLYRiDES website, applications, creator tools, membership flows, event tooling, and related support processes. By using the service, you acknowledge that your information may be processed as described here.
2. Data We Collect
Account data
Email address, username, display name, sign-in metadata, and the security information required to operate your account.
Profile and creator data
Bio, avatar, cover media, location fields, creator profile details, social links, and public profile settings.
Content and interaction data
Posts, comments, follows, memberships, ride details, event participation, reports, and moderation records tied to platform usage.
Payments and billing signals
Transaction-related metadata needed to support subscriptions and creator payouts. Payment processing itself is handled through Stripe.
Technical and usage data
IP address, browser, device context, session logs, feature usage, and similar telemetry used to secure and improve the service.
3. How We Use Data
- Create and maintain your account and public creator presence.
- Operate the feed, garage, profile, event, and membership features.
- Process subscriptions, billing flows, and payout readiness.
- Protect the platform from fraud, abuse, policy violations, and account misuse.
- Respond to support requests, moderation appeals, and legal obligations.
- Improve ranking, discovery, performance, and product quality over time.
ONLYRiDES does not sell personal data to data brokers. We use service providers where necessary to run the platform, process payments, deliver email, and support core infrastructure.
4. Legal Bases
For users in jurisdictions that require a stated legal basis, ONLYRiDES relies on contract performance, legitimate interests, legal obligation, and consent where applicable.
| Processing purpose | Legal basis |
|---|---|
| Account creation and service delivery | Contract performance |
| Subscriptions, billing, and creator payouts | Contract performance |
| Security, moderation, fraud prevention | Legitimate interests |
| Analytics and platform improvement | Legitimate interests |
| Transactional emails and account notices | Contract performance |
| Legal and tax compliance | Legal obligation |
| Optional marketing and non-essential cookies | Consent where required |
5. Service Providers and Sharing
ONLYRiDES shares data with service providers only where required to operate the product, support payments, deliver communications, or comply with law.
Stripe
Handles payment processing and creator payout infrastructure under its own privacy and security commitments.
Supabase
Supports database, authentication, and application infrastructure for ONLYRiDES.
Mux
Processes and delivers video assets where video workflows are enabled.
Resend
Delivers transactional email such as account, security, and notification messages.
6. Cookies and Similar Technologies
ONLYRiDES may use essential cookies or equivalent storage for authentication, session continuity, and security. Optional analytics or preference tools may rely on consent where local law requires it.
Browser controls and product settings can affect how these technologies behave, but disabling core storage may limit platform functionality.
7. Retention
- Account data is retained for the life of the account and a limited post-deletion window where needed for security or compliance.
- Creator billing and financial records may be retained longer where tax or accounting obligations apply.
- Moderation, support, and safety records are kept only as long as operationally or legally necessary.
- Analytics and system logs are minimized over time and may be aggregated or anonymized after operational use.
8. Your Rights
- Request access to the personal data associated with your account.
- Request correction of incomplete or inaccurate information.
- Request deletion where retention is no longer required.
- Request restriction or object to certain processing where applicable.
- Request a portable export of data where technically and legally appropriate.
- Withdraw consent for optional processing that depends on consent.
Rights vary by jurisdiction. If you make a request, we may need to verify your identity before responding.
9. International Transfers
Some service providers may process data across borders. When that happens, ONLYRiDES relies on contractual safeguards, regional hosting choices, and vendor controls appropriate to the service involved.
10. Security
- Encrypted transport and standard secure infrastructure practices.
- Access controls and limited operational access to sensitive systems.
- Monitoring, auditability, and moderation controls for account and content safety.
- Third-party processors selected for operational reliability and security posture.
No online platform can guarantee absolute security. ONLYRiDES works to reduce risk, respond quickly to incidents, and maintain appropriate technical and organizational measures for the service we operate.
11. Policy Updates
We may update this policy when product features, processors, or legal requirements change. Material changes may be communicated inside the product, by email, or through other appropriate notice.
12. Contact
Use the addresses below for privacy-related questions, support routing, or formal rights requests.
- Company
- ONLYRiDES GmbH
- Privacy
- privacy@onlyrides.com
- Support
- support@onlyrides.com
© 2026 ONLYRiDES